"By Far Our Best Experience Ever...
Over the years we have bought five houses. When we decided to move to Colorado, we talked to two or three realtors who were pushing what were their preconceived ideas of what we needed. Through a family friend we connected with Sue McElhaney-Lew. Over the phone and the internet we went back and forth looking at homes and Sue always followed through. We had a long weekend to look for a home while in Colorado Springs. We hit the road running, looking first at existing homes and then new construction. Sue did not once try to push us to any particular home. What she did was listen to our needs. When we found the home of our dreams, Sue helped to negotiate the price and got us a number of additional options at no extra cost. She arranged for a home inspection and a meeting with a lender that same weekend. Sue followed through with issues that cropped up as far as issues found in the home inspection. When our lender was slow to respond, she got on the phone and got action for us. The closing was handled professionally and in a timely manner. In all the years we have dealt with realtors, Sue is by far the the best!!"
"Sue has been my family's agent for a number of years. She has helped with several purchases and sales. We are very picky buyers and she was happy to take us to see many, many properties, always with a smile on her face. Sue is very knowledgeable and helpful, and she works extremely hard for her clients. She is also one of the nicest people I know. I would definitely recommend Sue."
"I have worked with Sue twice to purchase homes in Colorado Springs. My first experience was as a single mom and I was quite overwhelmed. She listened carefully to my needs/wants and compiled an extensive list of properties that I could view online and made suggestions as to the properties she thought would be the best fit for my family. She showed me houses for three straight days and always had printouts ready for me. She thoroughly researched the market and answered all my questions in terms I understood. I was able to make an informed decision and bought the house I wanted without any issues. After closing, she continued to be a tremendous resource for me and was always just a phone call away. After I remarried, my husband and I used Sue again for our home purchase. She ended up showing us one particular house (that we eventually purchased) at least 8 times and was always very accommodating. Again, she walked us through the purchase process step by step. She helped negotiate an incredible price with a difficult seller. She made sure we were represented throughout the whole process. We would definitely recommend Sue to anyone looking to sell or purchase in Colorado Springs. I'll be using her to sell my first home in a few months. Sue is genuine and always has our best interests in mind. You can't go wrong working with Sue!"
"Being a military family, we are very familiar with moving and buying properties. Upon returning to Colorado Springs, we decided to buy our third home here. As we closed on this new home - our tenth home closing to date - Sue proved to be the best realtor we have experienced in almost twenty years of buying homes. Not only is our home beautiful, in the perfect location, but affordable in the very competitive market of D 12. Her vast experience, professionalism and caring nature are hallmarks of her business and have set her apart from her peers. For over six months she treated us as if we were her only clients, though she bought and sold numerous homes during this time. More importantly, what makes her special is her ability to communicate to the entire family. During the countless house visits, her interaction with our children as we toured and looked at homes was comforting. In addition, she worked tirelessly to provide us information in an exceptional manner. Prior to the next day, she would have a list of homes and the schedule to see each so we could plan our day and week of home searches. Nights, weekends, or daytime, she was available to answer our questions or to find out details about home related questions. Whether it was a contractor for a remodel, a broker for working financing, or a great restaurant in the neighborhood that was kid friendly, her vast contacts of professionals and local knowledge was superior to other REALTORS we have used. We highly recommended Sue for anyone searching to buy or sell a property in the Colorado Springs area. I know we will be utilizing her experience in purchasing additional single family properties in the future here in Colorado Springs."